Custom Web Platforms
Dashboards · SaaS products · Admin tools
Web platforms, AI, backends, and high-performance systems — without template shortcuts.
Small senior team. 10+ years of engineering experience.
End-to-end ownership from architecture to launch.
We work where product requirements meet real technical constraints — data models, APIs, latency, automation, deployment, and the decisions that keep software reliable after launch.
Dashboards · SaaS products · Admin tools
Voice agents · Chat · Retrieval · Automation
APIs · Services · Data layers · Monitoring
Low-latency · Networking · Simulation
Integration design · Scaling · Build planning
Most engagements combine several of these. We treat product, AI, backend, and infrastructure as one coherent system.
Discuss your scopeFive engineering disciplines — discovery, architecture, implementation, deployment, and operations — applied concurrently across every engagement, not as a sequence.
Goals · User flows · Failure modes · Constraints · Risk surface
Data model · API contracts · Service boundaries · Build sequence
Feature development · Clean interfaces · Test coverage · Code review
Environments · Migrations · Monitoring · Alerting · Rollback plans
Instrumentation · Alerting · Incident response · Continuous improvement
Goals · User flows · Failure modes · Constraints · Risk surface
Data model · API contracts · Service boundaries · Build sequence
Feature development · Clean interfaces · Test coverage · Code review
Environments · Migrations · Monitoring · Alerting · Rollback plans
Instrumentation · Alerting · Incident response · Continuous improvement
Complex software should be handled by people who understand both product and systems deeply.
We work with a small number of clients and stay close — from planning through launch and ongoing support.
Web platforms, AI systems, backends, C++ performance work, infrastructure, and automation — treated as one coherent system.
Tell us what you're building, what is hard about it, and where you need senior engineering support. We'll help you turn it into a clear plan — and then into a working system.
We reply quickly to thoughtful enquiries. NDAs are welcome.
A real product Arkenode designed and built: voice, booking, messaging, billing, and operations — one coherent system, deployed and operating.
3,284
Calls answered
1,842
Bookings made
2,103
Messages sent
Relay is the system — it handles the calls, runs the conversation logic, manages bookings, and logs everything.
The console below is how the team inspects what Relay did.
Timeline
Transcript
Thank you for calling Beautiful Smile. How can I help you today?
Hi, yeah. I'd like to book an appointment — a checkup. Do you have anything open this week?
Of course. Let me check availability. Is there a day that works better for you?
Thursday morning would be ideal, if there's anything.
Thursday the 14th has openings at 9:15 and 11 in the morning. Which would you prefer?
11 — yeah, 11 is perfect actually.
You're all set. Thursday the 14th at 11am for a checkup. I'll send the details to your mobile right now.
Relay · operated by Arkenode
CALL · BK-4291 · 2026-05-14
Every event is logged, attributed, and replayable.
Each step is a real subsystem — written, tested, and operated as production code.
Real-time voice AI
Live phone calls with natural turn-taking and business-specific conversation behavior.
Noise-aware call handling
Filters noisy environments — clinics, shops, cars, crowds — so calls stay usable.
Conversation state machine
Structured logic for booking, rescheduling, consent, interruptions, and human handoff.
Scheduling & calendars
Books, reschedules, and cancels against real staff and service availability.
Messaging layer
Confirmations and follow-ups via SMS or WhatsApp where configured for the business.
Billing readiness
Plan-based signup, hosted checkout, subscription states, and recurring billing architecture.
Phone provisioning
Telephony for business numbers, regional regulation, and call routing.
Production operations
Logs every call, tracks usage, and supports day-to-day operation by the business.
Real-time voice AI
Live phone calls with natural turn-taking and business-specific conversation behavior.
Noise-aware call handling
Filters noisy environments — clinics, shops, cars, crowds — so calls stay usable.
Conversation state machine
Structured logic for booking, rescheduling, consent, interruptions, and human handoff.
Scheduling & calendars
Books, reschedules, and cancels against real staff and service availability.
Messaging layer
Confirmations and follow-ups via SMS or WhatsApp where configured for the business.
Billing readiness
Plan-based signup, hosted checkout, subscription states, and recurring billing architecture.
Phone provisioning
Telephony for business numbers, regional regulation, and call routing.
Production operations
Logs every call, tracks usage, and supports day-to-day operation by the business.